Question 1

How does your pickup and delivery service work?

Accepted Answer

We pick up your laundry from your home or business, professionally wash, dry and fold it, then deliver it back fresh and ready to put away. Simply schedule a pickup online or give us a call.

Question 2

How much does wash & fold cost?

Accepted Answer

Our standard Wash & Fold service is $2.87 per pound.Premium detergent is included.

Question 3

Is pickup and delivery free?

Accepted Answer

Yes! Pickup and delivery are FREE on qualifying orders over $30.Orders under $30 include a $15 delivery fee.

Question 4

When is payment due?

Accepted Answer

Payment is due at pickup after we weigh your laundry.We'll let you know the total before processing your order. We accept:VisaMastercardAmerican ExpressApple PayZelleCash App

Question 5

How do you determine the weight?

Accepted Answer

Your laundry is weighed when we pick it up using a certified digital scale.You'll receive your total before payment is processed.

Question 6

What detergents do you use?

Accepted Answer

We understand that every household has different laundry preferences, especially families with young children, sensitive skin, or a desire for more natural cleaning products.That's why we offer detergent options to fit your needs.Our standard service uses trusted household brands such as Tide®, Gain®, All®, Downy®, and Clorox® products when appropriate, because they're known for delivering reliable cleaning performance.If you or a family member has sensitive skin, allergies, or simply prefers fewer fragrances, we also offer a hypoallergenic, fragrance-free detergent options.When scheduling your pickup, simply let us know your preference, and we'll be happy to accommodate it whenever possible.

Question 7

Can I request fragrance-free detergent?

Accepted Answer

Absolutely.We offer hypoallergenic, fragrance-free detergent as an option.

Question 8

Do you wash everyone's clothes together?

Accepted Answer

Never.Each customer's laundry is washed, dried, and folded separately to ensure cleanliness and prevent mix-ups.

Question 9

How long does service take?

Accepted Answer

Most orders are completed within 24 hours.Need it sooner? Our Same-Day Express Service is available for an additional $20, based on availability.

Question 10

Do you wash comforters and blankets?

Accepted Answer

Yes.Current pricing:Twin Comforter — $20Full / Queen / King Comforter — $20Blankets — Starting at $15Pillows — $10 each

Question 11

What if I have stains?

Accepted Answer

We'll do our best to remove stains.Our Stain Treatment Add-On is $5. While we use professional stain-removal techniques, we cannot guarantee every stain can be completely removed.

Question 12

Are my clothes insured?

Accepted Answer

We treat every garment with care and follow industry best practices.If you have delicate or specialty items, please let us know at pickup so we can provide the proper care.

Question 13

Do you offer weekly laundry plans?

Accepted Answer

Yes!Our Weekly Laundry Plans start at $45 per week and are perfect for:Busy familiesWorking professionalsSeniorsAirbnb hostsAsk us about creating a customized weekly plan that fits your household.

Question 14

What areas do you serve?

Accepted Answer

We proudly serve:StuartPalm CityJensen BeachHobe SoundIf you're nearby but don't see your area listed, contact us—we may still be able to help.

Question 15

How do I schedule a pickup?

Accepted Answer

Scheduling is easy.Book online through our website, call or text us at (772) 222-7506, or contact us through our Contact page.

Frequently asked questions